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Our privacy policy is simple and absolute:
we don't share information about you with anybody else, period. That
means:
- We will never give, sell
or exchange your name, phone number, email address or other info with
anyone else
- We won't give your name
as a referral
- We will be polite about how we contact you
Spam and Contact Policy
We also respect your right
to not drown in spam, tele-marketing or junk mail.
That means:
- We will never "spam" you
or provide your address to e-mail spammers
- We will never send you unsolicited
faxes
- We will not make unsolicited
phone calls to you, except as noted below
Contacts We'll Make with Prospects Before you purchase software
from us, we'll only contact you as follows:
- We will not make telemarket calls to you
or send you faxes.
- We may send
you a very small number of mailings and/or e-mails announcing nearby
classes, new products and upgrades, unless you request that we
don't.
Contacts We'll make with Customers
After you purchase software from
us, we'll only use your phone number for the following
purposes:
- Giving you a "check up" call shortly after your
purchase
- Announcing nearby training classes
- Resolving shipping or mailing
problems
- Answering technical support
questions
- Responding to contacts
that you make with us
- Updating your address if you move
After you purchase software from us, we'll only use your email address for the
following purposes:
- Announcing nearby training classes, new products and upgrades
- Resolving shipping or mailing problems
- Answering technical support questions
- Responding to contacts that you make with us
- Updating your address if you move
After you purchase software from
us, we'll only use your mailing address for the following
purposes:
- Announcing nearby training
classes and seminars
- Announcing new products
and upgrades
If you send us your company data
or other information for technical support purposes, we will keep
it entirely private and confidential.
If you'd like more or less
privacy than the above, please let us know and we'll adapt to your needs.
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