Can't Extract Schedule

Problem

can't extract-- gives 'sorry couldn't extract' or something similar, when using MacNail construction scheduling software to create a new project schedule. Reports say 'sorry, had trouble extracting'

Diagnosis

1. Choose 'goto' from Formula menu--if 'extract' is in the list, goto 'extracter' then choose Set Extract from the Data menu (xl 3+ only)
2. try 'fix database'
3. check titles--have them read off row one titles. Are they correct? Make sure titles are the same in row 1, top of query box, bottom of query box.
4. check database/criteria/extracter with goto. Are they correct?

Solution

If none of these fix it, they should either send us the file to fix here, or should copy and paste it all into a new file of the same type (see TA 636)

Give them the lecture about always working with document protected, and that this kind of thing can happen if they work with it unprotected and they are not careful, etc etc.

Comments

Entered 10/24/92 by Dennis. Updated 11/23/2010.