A Window Disappears!

Problem

User has been switching between different Goldenseal windows. Suddenly a window disappears from the screen. Choosing the menu command to bring it back does not help.

Goldenseal accounting software for Windows, only

Diagnosis

The user may have accidentally dragged the window offscreen, so only a small bit of the window shows. It may be possible to have the user check the perimeter to find it, but it's probably easier to use the workaround below.

Click the link to see other possible reasons a window might disappear!

NOTE-- One user has also reported that their Estimates window would spontaneously move offscreen after switching to the Assembly window multiple times using Goldenseal 3.6 (9/11/06). We have not been able to duplicate the problem, or figure what might cause it. Please let us know if this ever turns up again!

Workaround

Choose Cascade from the Window menu. It will bring the window back onscreen.

solution

We'll add some preventive code for the mystery window problem in the version 3.8 update.

Comments

Entered 9/11/06 by Dennis. Updated 11/14/2010.