Type 1 and Type 2 Errors
Type 1 or Type 2 errors in Goldenseal business
management software for Macintosh
These are memory errors and may force re-starts.
NOTE-- by version 2.8 we have caught nearly all bugs that cause crashes or memory leaks. Type 1 errors are extremely unlikely, but if you hear of one, log in the usual details. Ditto with "unexpected quits", which are more common.
In Mac OS 9 the user sets the memory partition. Adding more will frequently prevent crashes.
1) re-start the computer if this hasn’t
been done already. Do not re-open Goldenseal
NOTE-- Mac OS X and Windows allocate memory automatically. If it gets low due to memory leaks (and just like boats and siding, all software leaks-- it's just a matter of how fast), the best bet is to restart the computer.
Sometimes people click on a folder labelled Goldenseal, or click twice on the application
thus opening it. Just breathe deep when they can't do step 4 and have them back up to step 2 then either
open the folder or quit GS and try again.
Entered 7/11/01 by Gor. Updated 10/24/2010.