I am not
seeing the correct payroll tax amounts when I use
Pay Bills to make a federal or state tax payment!
or
I am not seeing any payroll tax amounts when I use Pay Bills
to make a federal or state tax payment!
Here's a trouble shooting checklist of possible causes
for problems, when paying tax agencies from Goldenseal payroll
software:
- In the Pay
Bills window, change the Cutoff
Date. Moving the cutoff into the future by a week
solves the problem if the pay day is in the future
and taxes are not considered due
yet. Moving it back to the end of the previous month will remove taxes
that are not yet due.
- Check the Other
Cost records-- use
the Find command to locate payments to this
tax agency. Maybe it was already done previously?
- Check Payroll
Records for the period
in question. Was the tax deducted? Change the breakdown
to Deductions or Employer Taxes to see. If not, it's a problem
in the deduction setup. Click this link for payroll
deduction troubleshooting.
- Check
the Tax
Items. Is there an account in the Pay To
Account field? If not add one, and taxes will work in the
future. If the wrong account, change it.
- Check the Tax
Package used for the employee hours. Is the tax
included? If not, include it.
NOTE-- If you had a problem
in the deduction setup for past payroll, fixing the problem
will not go back and fix the tax payments for past
payroll periods. To get the proper posting of tax
payments, you'd need to delete
the prior paychecks and Payroll Records, and use
the Write Payroll command to redo the prior pay
periods. Or, calculate the current payment by hand,
and then set up Goldenseal to calculate future payments.
Click here to return to payroll topics.
Click here for general information about Goldenseal payroll
software.
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