Sales Tax Troubleshooting

Problem

The Sales Tax amount is not right for a Sale transaction in Goldenseal small business software.

Diagnosis

They have a breakdown, and the amount of sales tax is not what they expect.

Solution

Check the Tax column in the breakdown table for the Sale transaction. If some items are not checked, they won't get sales tax. This is a feature for those who sell both taxable and non-taxable items.

HINT-- in the Cost Items or Assemblies sold, they can set the Taxable Sales checkbox to determine which items are taxable. Then Goldenseal will fill in the correct taxable status automatically.

If that doesn't do it, check the amount of the Job Sales Tax rate. It's probably different from what they think.

Comments

Entered 2/5/03 by Dennis. Updated 11/12/2010.