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Getting Help |
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TECHNICAL SUPPORT OTHER HELP Telephone SupportTo get telephone support from Turtle Creek Software, call 607 272-1008.Our support hours are Mon-Fri, 9 AM to 6 PM EST. Support calls go more smoothly if you are at the computer when you call. Tell us the problem first thing-- sometimes we don't need many details to solve the problem, if we've heard about it before. E-Mail SupportTo get email support from Turtle Creek Software, send a message to TurtleCrk@aol.com.It works best if you include the following information in your message:
Turtle Creek Web siteYou can view the Turtle Creek web site at http://www.turtlesoft.com.The Turtle Creek web site includes the following useful info:
Getting Started ManualGoldenseal includes a Getting Started manual. It is a printed tutorial which walks you through the basic features of Goldenseal, step by step.It's a good way to learn Goldenseal when you first start using it. It's also a convenient reference for simple questions. Turtle Creek NewsletterTurtle Creek mails a user newsletter one or two times a year. We include "how to" information and recent news, for those who do not have web access.HINT-- For the most recent news, check out our web site at www.turtlesoft.com. About our FlamingosOur mated pair of pink plastic flamingoes recently decided on a trial separation. Fred now guards the back yard, while Flo still is at her usual spot in the front.They are getting couples counseling, and we have every hope for a reconciliation soon! Unfortunately we've decided to discontinue the flamingo-cam on our web site during this difficult time. About our GargoylesOur pet gargoyle Lucy had kittens in January, 2002. They are already housebroken, and lurk charmingly atop the door jambs.We would like to set up a gargoyle-cam on our web site so all could enjoy them, but unfortunately the gargoyles keep eating the camera lens. It looks too much like the special kibble bits in Purina Gargoyle Chow. Main Page | Accounts | Lists | Transactions | Menus | Index | Website | User Page |