Mac OS X Download Help

Many of our Mac OS X users have reported problems using Stuffit to decompress files that they downloaded from our website. For some reason Mac OS X file downloads have been causing many more problems than we have ever heard from Windows or Mac OS 9 users.

If you are using Stuffit Expander and having problems with Goldenseal files, we suggest that you use ZipIt for decompressing instead of StuffIt. It's available for a free download from www.maczipit.com. We are now compressing all Mac OS X files in .zip format so you can use Zipit to decompress them.

HINT-- Stuffit Expander also decompresses .zip files, and if it works for you, there is no reason not to use it. However if you get error messages or can't open the files, Zipit will do the job.

If you have an older Mac or don't mind running in Classic mode, you can also use the OS 9 version of Stuffit, which never gave us any problems.

We are currently investigating other compression options for our Mac users.

NOTE-- As of April 2005 we seem to have found the "magic" setup combinations that let most of our files work with Stuffit Expander. However Stuffit still doesn't work for opening downloaded text files (payroll updates and some other small download files). Use Zipit for those, and you won't have any problems.