Cancelling Required Fields

PROBLEM

If the user turns on the Allow User-Required Fields option in Interface Prefs, and then sets up required fields in an account, and then hits Cancel when saving a record that has missing required values, the Status field for the account turns blank.

Caught By

Turtle Creek testing.

Workaround

Change the Status back to Active.

Solution

Fixed in version 3.2.

Technical Details

The required field confirmation dialog used some other code which sets the record to Void status when you cancel. That doesn't work very well for accounts. It now sets them to Inactive status instead.