Menu Commands

Some Menu Commands are Gray!

Here are possible reasons why a menu command may be gray:

File Menu

New Business File, Open Business File-- these commands are gray when a company file is already open.
Print-- this command is available only when there is an account or transaction window open. In other cases there is nothing to print.
Import, Export-- these commands are gray if you do not have password permission to import or export.

Edit Menu

Undo-- this command is gray if the previous action cannot be undone.
Cut, Copy, Clear-- these commands are gray if there is no text or graphics selected.
Paste-- this command is gray if there is nothing available to paste (you need to copy something first).
Delete Record-- records can't be deleted if they have "posted" or if another record refers to them.
Save Record-- this command is gray if a record has not changed since the last save.
Revert Record-- this command is gray if a record has not changed since you first opened it.
Table-- these commands are gray when a table is not selected.

View Menu

Main Account, Second Account, Job Account, Detail Transaction-- these commands only apply to some record types.
Payment Transaction-- available only after a transaction has been paid.
Deposit Transaction-- available only after a transaction has been deposited.

Options Menu

Network Preferences-- available only in the multi-user version.
Estimate Dimensions, Estimate Locations-- available only when an Estimate is in front.

Other Menu Commands

If a command is gray, it's usually because you don't have password access for that item. Sign on with a different password that provides more access, and you'll be able to use the commands.

To return to menu topics, click here.