Pay Bills Troubleshooting Guide

A purchase doesn't appear in the Pay Bills list!

Goldenseal accounting software automatically includes all unpaid Material Purchases in accounts payable.

Here's a checklist of possible reasons an expense transaction may not appear in the Pay Bills window:

  1. Did you just enter the purchase? If so, click the Enter key on your keyboard-- that will save the record, and make it available for the Pay Bills command.
  2. Choose Material Purchases from the Costs menu, and locate the transaction.
  3. What is the transaction status? If it is Void, Disputed, Paid, Job Cost Only or Pricing Only, it won't appear there.
  4. Check the supplier Account-- do you perhaps have two vendors with similar names?
  5. What is the transaction billing date? If it is not yet due, it will only appear in the Pending column of Pay Bills. HINT-- you can change the cutoff date to see items that are due in the future

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