Problem
Items in a list are shifted by one, in the popup menu and/or clairvoyant field. All data
is one next to what it should be.
Diagnosis
There are 2 possible causes:
- There's a blank
name in the list, so menus are shifted (rare after version
2.0).
- They
imported data when there
were 1 or more items already there,
so ID numbers were shifted in the Goldenseal
accounting software.
Solution
1. Check the list for blank items. GS 1.07 and later won't allow blank names, but earlier
versions allowed it. Enter text, and it will work OK.
2. DId they import the list data? If so, they probably brought it into a file that already
had one of those list items there. If there is already an ID 1, when they try to import #1 it goes into
#2, and so on for each item. There are messages in the Import Log about it, but users can easily overlook
that.
Comments
Entered 8/8/01 by Casey.
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