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Text Printing with Boxes

Problem

It prints a box around fields in Printed Forms, even when borders are not on.
Extra lines drawing around text.

Diagnosis

What kind of printer are they using? There has been one report of this problem on a LaserWriter 310.

Check the layout to make sure borders are turned off in Goldenseal accounting software.

Does it print OK on a different printer?

Try changing the font? It may be a problem with PostScript vs. TrueType fonts.

If they have more than one printer, it might be good to make a duplicate of the print form (New Form, go back to old one, Select All, Copy, switch to new form, Paste), then change the fonts.

Try changing fill color to white? Make sure text is black (Text- Text Color)? Check the Print in Color setting (Interface Prefs)?

NOTE-- This problem may also be due to non-printing characters-- you may need to ask the size of the 'boxes". If they are character size, it is probably due to non-printable characters in the text, particularly if switching between Mac & Windows.

Solution

The one user who reported this eventually solved it without telling us how. So you'll probably need to bumble around a little to discover a solution.

Comments

Entered 11/19/01 by Dennis.