Payroll Tax Posting

Problem

paying payroll taxes via Pay Bills doubles the items instead of deleting them from Goldenseal payroll software.

Diagnosis

They have version 2.2 to 2.33. When they use Pay Bills to pay payroll taxes, they are still there-- in fact there are twice as many of them!

NOTE-- It looks like this problem also appears in Goldenseal 3.8. It's fixed in version 3.9 of our payroll software.

Solution

Update to version 2.35 or later of Goldenseal payroll software. It finally gets this posting right.

To get rid of the extra taxes, follow these steps (AFTER updating to a newer version):
1. Do Pay Bills for payroll taxes, and pay them. Don't enter a check account so they aren't actually paid.
2. They'll have an Other Cost transaction with all the breakdowns. This will finally clear them from from future payments.
3. Create a new Other Cost transaction to the same tax agency. Make sure it has None for a breakdown. Enter Credit into the Applies To field, and enter an amount that is the negative of the (erroneous) other transaction. This way they won't owe anything.
4. The next time they do Pay Bills for that vendor, it will cancel out the two transactions and mark them both as paid.

NOTE-- Payroll topics has a more complete writeup of this solution (which also works if they have accidentally posted taxes to the wrong account, in any version).

Comments

NOTE-- this was one of our uglier bugs. Whooda thunk that a minor typo would cause so much grief?

Entered 2/21/03 by Dennis.