Hours not Showing in Write Payroll

Problem

I just entered Labor Hours, and it's not showing up in Write Payroll command in Goldenseal payroll software.

Diagnosis

Go to the record, have them hit the Enter key, then try again.
The "knock" sound lets them know the record has been saved.

If that doesn't do it, check the Status of the record? If Void or Paid, it won't show up. Ditto for Job Cost Only.

If not that, is the amount zero? Is there an employee? Is the status Job Cost Only? Is the date within the pay period?

NOTE-- newer versions of Goldenseal start with the earliest pay period that includes unpaid labor hours. If they somehow have hours for an earlier pay period, they may be getting payroll for a period that they don't expect. Check the pay period date range in the Write Payroll window.

Solution

Explain to them that GS doesn't save a record when it's still incomplete. It saves it when they hit the Enter key, close the window, or move to a different record. GS posts during the save. Before that nothing knows about the new record.

For some more things that can cause labor hours to not show in payroll, click here.

Comments

Entered 1/30/01 by Dennis