Contract Contains Gibberish

PRoblem

crashes when opening contract in word processor, or gets mystery symbols ÒÒÒÒ gibberish, extra lines, misc garbage, etc.
footer header text in MacNail construction specifications software

Diagnosis

The header/footer that was used probably wasn't saved as a text file.
Ask them which header/footer is where the gibberish occurs, and see if they made changes to it (and don't necessarily believe them even if they say they didn't change it!)

Solution

Make sure custom headers and footers are saved as text, not the word processors own format, or as XL format. To do that, open the file, choose Save As, hit the Options button or otherwise select TEXT format, then Save.
Also make sure that the word processor option was selected from the New
Contract Dialog. If you open an Excel format document with a word procesor, it will have all kinds of garbage in it!

Comments

Entered 6/21/94 by Dennis.