PRoblem
menus are grey gray disabled while using
MacNail construction software
can't use menu commands
menu commands don't work
Diagnosis
• ALL menus are grey
•
some menus are grey
Solution
• if ALL menus are grey- they need to hit ENTER key to get out of data entry
mode.
•
if only some menus are grey, 1) worksheet may be protected, need to unprotect first or
2) Early excels sometimes lose menus when memory is low. Try Fix Menus. May need to close
some docs, or quit and reopen Excel if real bad.
Giving excel more memory will probably also help.
3) XL5 also has lost menus at least once. Fix Menus seems to fix it-- may have to be done
several times. May also be a low-memory symptom.
Comments
Early excel's seemed to disable menu commands when memory got tight or fragmented,
but I've never noticed it in xl 3 or 4. -D-
4) XL3 and Newer systems also seem to have this problem sometimes. Fix menus a whole bunch
of times fixes it. If they have XL3, check and see if they have XL3.0a or not. If not, they can reqest
free upgrade from MS. Not sure if it'll help or not but worth a try.
Entered 10/13/92 by Vinay.
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