Goldenseal Software Tech Answers

This troubleshooting guide has answers to specific problems with Goldenseal accounting software, project management software and business management software. We add items here frequently!

You can also check the alphabetical index of Goldenseal answers.

HINT-- We can also answer support questions by email, or you can call our support line at 607 272-1008 (M-F 9-6 Eastern time).

Accounting / Business Management - accounts payable, billing and general accounting.

Banking / Check Writing - checkbooks, credit cards, cash and other bank transactions.

Beginner Startup / Installation - frequent beginner questions.

BidMagic - answers for our previous BidMagic estimating software.

Construction - answers that are specific to the construction business

Data Entry / Interface - general Goldenseal appearance and actions

Error Messages - general Goldenseal error messages

Estimating / Unit Costs - cost estimating, cost items and assemblies

File Management & Networking - backing up, multi-user questions, passwords, security

Index - an alphabetical directory to tech answers

Job Costing - expenses, time tracking, job cost reports, categories, category systems.

MacNail - general solutions for our previous software, plus links to specific answers for Estimating, Accounting, Job Costing, Payroll, Scheduling, Customizing and Spec Writing software.

Payroll - employee setup, payroll and paychecks

Printing - printed forms and printed reports

Project Management - change orders, inspections, projects and project billing

Rental Management - tenants, leases, tenant billing

Reports & Custom Layouts- using reports, creating custom reports and custom layouts

Sales & Inventory - sales, customer billing and inventory

Special Topics - detailed writeups on various Goldenseal topics