Damaged or Missing Transaction

Problem

Job Costs, Pay Bills, or Write Payroll give warning about a damaged or missing transactions;
Pay Bills or Write Payroll will not open or access certain vendors types.

VERSION 1.06 and earlier.

Diagnosis

Somewhere in the cost transactions a record has been Destroyed instead of Deleted.
If problem is in Write Payroll, then it's a Labor Hour.
If in Pay Bills, it's a vendor or tax transaction.
If in Job Costs, it could be any cost transaction.

We provided the Destroy Record command for a while as a way to fix posting problems in very early versions. It removes a record without posting, so accounts that refer to it will still think it is there.

Solution

**This should not be happening in 1.07 and later as the Destroy Record cmd is not enabled in shipping vsns; if it is happening, there's a bug; document it.

Later versions of Goldenseal accounting software will usually delete the reference to the bad record after they give this message. So it should only happen once. If it repeats, definitely log a bug so we can add some "tidy up" code to that function.

Comments

Entered 8/8/01 by Gor.