Problem
Can't delete a Bank Transaction.
Trying to delete a credit card, checking, cash or other
bank payment, deposit or transfer from Goldenseal
Accounting Software.
Diagnosis
They are trying to delete a bank transaction in Goldenseal
Accounting Software,
and it says they can't, or the menu command is gray.
Solution
1. Make sure there is nothing in the Reconcile field.
2. If there is something in Reconcile and they have just cleared it, they'll probably need
to leave and come back before GS will allow them to delete it.
3. If the above doesn't allow deletion, check the transaction details. If it's half
of a transfer, they need to delete the other end of the transfer. Even then, in most
GS versions they can't delete the other half-- it's just changed to Cancelled status. NOTE-- We used to have it update the record upon reconcile field change, but
that caused other more serious problems.
Comments
Entered 2/8/01 by Dennis.
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