Bad Value in Financial Report

Problem

Gives 'bad value' message in financial reports in Goldenseal financial accounting software.

Diagnosis

Fields in a financial report say 'bad value', instead of showing a number.

Usually this happens when the user created a new file from scratch, rather than using a Starter File. It won't have calculators to fill in values for the reports.

It's also possible (but less likely) that the user deleted a calculator. In that case, it would only show Bad Value for one item in the accounting report.

Solution

The easiest way to fix this is to import calculators from one of the Starter Files.

To import 'starter' calculators, follow these steps:

  1. Quit/Exit from Goldenseal.
  2. Open one of the starter files (in Starter Files folder).
  3. Choose Export from the File menu. Choose Entire Company file (or Other Items, All Calculators) from the submenu. Enter a file name and location (remember them!) then click Save.
  4. Quit/Exit from Goldenseal.
  5. Open the company file they are using.
  6. Choose Import from the FIle menu. Choose Entire Company File from the submenu. Find the file from step 3, then click Open.

Comments

Entered 3/7/01 by Dennis. Updated 10/22/2010.