Account Validation Failed Message

Problem

After entering a bank transaction, it gives message-- Sorry, account validation failed. All running totals will be recalculated message

Diagnosis

This happens in Bank Transactions when doing a reconcile in Goldenseal accounting software.

It seems to happen after they have used check, cash, credit card etc as payment method for an expense. Ask what they've done prior to the message.

Solution

When it gives that message, it also fixes the running total. So no further action is needed. You can apologize for the bug.

NOTE-- By Goldenseal accounting software version 2.5 or so, it looks like we have fixed all the small bugs that were causing this message. At least we haven't seen it in testing for quite a while and haven't heard it in tech calls. If they still get it in a newer version, get the details or have them send us a file, and we'll take a look and fix it.

Comments

Entered 2/8/01 by Dennis.